Refund Policy

Last updated: March 1, 2023

At SunFlarePanel, we take pride in our delicious pizzas and strive for customer satisfaction. If you are not entirely satisfied with your purchase, we're here to help. Our refund policy is applicable for orders placed through our website sunflarepanel.cyou or over the phone +44 131 558 3837.

Returns

You have 30 minutes after receiving your order to request a return due to quality issues or incorrect items received. To be eligible for a return, your item must be unused and in the same condition that you received it.

Refunds

Once we receive your return request, our team will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Exchanges

If your pizza is defective or you received the wrong item, you can request an exchange for the same item. Please contact us within the given timeframe.

Shipping

You will be responsible for paying for your own delivery costs for returning your item. Delivery costs are non-refundable. If you receive a refund, the cost of return delivery will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us at the following address: United Kingdom, Edinburgh, EH1 3RJ, 87 Pizzeria Lane or by phone +44 131 558 3837.

Thank you for choosing SunFlarePanel for your meals. We appreciate your business and look forward to serving you in the future.